TERMS AND CONDITIONS FOR SURVEY PARTICIPATION
ACCEPTANCE OF TERMS:
Welcome! You have been invited to participate in a Survey based on Your profiling information. Your participation in a Survey is appreciated. We would like to inform you of the terms and conditions that govern your participation in a Survey. These Terms and Conditions for Survey participation (hereinafter the "Terms") apply in addition to your agreement with Vivi (hereinafter the “Panel Owner”), as well as any specific terms, as applicable, available for each Survey. Please note that your continued participation in a Survey will constitute your acceptance of these Terms, as well as those contained in our Privacy Statement.
If you do not agree to or do not have the proper legal authority to enter into these Terms or any part hereof, please do not participate in the survey.
When used in these Terms, the following terms and expressions shall have the following meanings.
"Survey" refers to the questionnaire presented on the Survey Site.
"You", "Yourself," "Your" and "Yours," refer to you as an individual being a Panelist.
"We", "Us" and "Our" refer to Cint AB, a Swedish entity
"Panel" refers to a collection of individuals who has agreed to be invited to and participate in research studies or market surveys."Panelist" refers to a member of a Panel.
"Panel Site" refers to the website where individuals can register to become members of a Panel.
"Panel Owner" refers to Vivi, the owner of the Panel Site and with whom You, in Your capacity as a Panelist, have entered into an agreement with regarding
Your membership in a Panel"Survey Owner" refers to the owner of the Survey."Survey Site" refers to the website where You can answer a Survey."
Submissions" refers to all comments, feedback, suggestions, ideas and other information disclosed or offered made, posted, published, submitted to or disclosed on or by this Site.
You are invited to a Survey on behalf of the Panel Owner. We manage the relationship between the Survey Owner and the Panel Owner, on behalf of the Panel Owner, and acts as a platform supplier. The purpose of these Terms is to set out the general terms and conditions for Your participation in a Survey. These Terms shall, however, not apply to the extent they conflict with any similar terms in Your agreement with the Panel Owner or with specific terms provided by the Client for participation in a specific Survey.
In addition to the above, We have been instructed by the Panel Owner to manage the incentive payments. Details regarding such incentive scheme can be found in these Terms.
Conditions for Survey Participation
As consideration for Your participation in a Survey and use of a Survey Site, You agree to comply with these Terms, as well as any other terms and conditions that apply to Your participation, including any agreement between You and the Panel Owner. You participation in a Survey and Your use of a Survey Site must be in compliance with applicable law.
By participating in a Survey, You agree to at all times provide true, accurate, current and complete information about Yourself when prompted. If You provide any information that is untrue, inaccurate, not current or incomplete or there are reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, You may not qualify for the Survey and consequently will not receive any points earned or to be earned or any incentives for Your participation. In addition, the Panel Owner may terminate Your membership account and refuse any and all current or future participation in surveys (or any part thereof).
Survey Speeding: For verification and security purposes, a Survey may have an estimated timeframe in which the Survey should be completed. If You complete the Survey in a time frame that does not fall within the estimated timeframe, You may be deemed to not having finalized the Survey and consequently may not receive any incentives for Your participation. In addition, Your Panel Owner may terminate Your membership.
Red Herring Questions: A Survey may include the same or similar questions multiple times, or require that You choose a specific answer (so called Red Herring Questions), in order to ensure that You are being truthful and/or carefully reading all of the survey questions. If Your responses to such Red Herring Questions indicate that You are not being truthful and/or carefully reading all of the survey questions, You may not qualify for the survey and consequently will not receive any incentives for you participation. In addition, Your membership may be terminated and Your account deleted.
Open End Questions: A Survey may include a section that requires You to fill in Your answers by typing them (rather than selecting an answer from a set of fixed responses). If Your response in Open Ended question is considered to contain language that is inappropriate, or irrelevant in relation to the question, You may not qualify for the survey and consequently may not receive any incentives for you participation. In addition, Your membership may be terminated and Your account deleted.
Your Conduct: In participating in the Survey or using the Survey Site, You agree: (i) not to disrupt, interfere with the security of or otherwise abuse the service or the Survey Site, or any services, system resources, accounts, servers or networks connected to or accessible through the Survey or Survey Site or affiliated or linked sites; (ii) not to disrupt or interfere with any other user's enjoyment of the Survey or Survey Site or affiliated or linked sites; (iii) not to upload, post or otherwise transmit through or while in the Survey or on the Survey Site any viruses or other harmful, disruptive or destructive files, computer programs or code; (iv) not to use or attempt to use another user's account, service or system without authorization, or create or use a false identity on the Survey or the Survey Site; (v) not to transmit through or on the Survey or the Survey Site any spam, chain letters, junk email or any other type of unsolicited or mass e-mail; and (vi) not to attempt to obtain unauthorized access to the Survey or the Survey Site or parts of the Survey or Survey Site which are restricted from general access.In addition, You agree that You are solely responsible for actions and communications undertaken or transmitted to or for Your account, and that You will comply with all applicable laws that relate to Your use or activities in the Survey or on th Survey Site.
Suspension: Your access to a Survey or a Survey Site may, at any given time, be suspend or stopped if you fail to comply with these Terms or any other terms applicable to your participation, or in the event that You participate in the Survey or use the Survey Site in an unlawful manner or otherwise in a manner detrimental to Us, the Panel Owner, the Survey Owner or any other third party.
Intellectual Property: Unless otherwise noted, all materials, including, without limitation, all concepts, text, designs, graphics, drawings, photographs, video clips, music and sounds, and all trademarks, service marks and trade names used in the Survey and/or on the Survey Site and the selection and arrangements thereof (collectively, the "Content"), are subject to intellectual property rights, including copyrights, trademarks and patents or the right to apply for their registration anywhere in the world, held by or licensed by Us, Our affiliates, the Survey Owner or other third parties who are the respective owners of such intellectual property.No license to use or reproduce the Content is given to You and all intellectual property rights therein are expressly reserved. No license to use, reveal, download, copy, distribute, or reproduce (including posting to any website, social media or blog) the Content or the subject matter of the Content is given to You and all intellectual property rights therein are expressly reserved. Please be advised that legal action may be taken in the event that any unauthorized use of any Content is traced back to You.You may only participate in the Survey and use the Survey Site in a manner that does not infringe the intellectual property rights of Us or any other.
Policy on Points-Based Incentive Programs: To obtain points, You must successfully complete Your participation in a Survey. No purchase is necessary.The number of points that may be earned for a Survey is specified at the beginning of the Survey. Please note that You are responsible for any taxes or duties which may result from points issued or redeemed. We will not be liable or responsible in any manner for any tax consequences or duties which may result from points or incentives issued or redeemed.Your participation in a Survey may be suspended, altered or terminated, and any points or incentives earned may be cancelled or suspend, in case of any abuse or breach of any rules, regulations, terms and conditions, or any misrepresentation by You. We will have no liability to You under such circumstances.
Disclaimer: You expressly agree that Your participation in a Survey and use and browsing of a Survey Site is at Your sole risk. To the fullest extent permitted by applicable law, We, Our clients, affiliates, or other third parties, and Our and their respective directors, officers, employees, representatives, agents, third-party content providers and licensors, do not make any warranties, express, implied or statutory, including those of merchantability, fitness for a particular purpose, that participation in a Survey or the use of a Survey Site will be uninterrupted or error free, as to the results that may be obtained from Your participation in a Survey or use of a Survey Site, services provided therein, or the accuracy, reliability, or content of any information, or services provided through a Survey or a Survey Site, other than as expressly set out in these Terms.
Limitation of Liability: TO THE EXTENT PERMITTED BY APPLICABLE LAW, WE, OUR AFFILIATES, THIRD PARTIES, OR DIRECTORS, OFFICERS, SHAREHOLDERS, EMPLOYEES, REPRESENTATIVES, CONTRACTORS, SUCCESSORS OR ASSIGNEES SHALL NOT BE LIABLE TO YOU IN ANY RESPECT, INCLUDING WITHOUT LIMITATION, FOR ANY MATTER RELATED TO THIS AGREEMENT, FOR ANY SUBMISSIONS YOU MAKE, OR FOR ANY DIRECT, INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL, RELIANCE, EXEMPLARY OR CONSEQUENTIAL DAMAGES, LOSS OF PROFITS, LOSS OF EXPECTED SAVINGS, OR ANY OTHER NON-DIRECT DAMAGES HOWSOEVER CAUSED WHETHER OR NOT WE HAVE BEEN ADVISED OF THE LIKELIHOOD OR POSSIBILITY OF SUCH DAMAGES.
The limitation of liability and disclaimers in these Terms shall apply regardless of the form of action, whether in contract, warranty, delict, quasi-delict, strict liability, negligence or other tort and shall survive a fundamental breach or breaches or the failure of the essential purpose of contract or the failure of an exclusive remedy.IndemnificationYou agree to indemnify, defend, and hold Us and Our affiliates, advertisers and other third parties, including directors, officers, shareholders, employees, representatives, contractors, affiliates, successors or assigns, harmless from and against any and all damages, expenses, liabilities and losses of any kind (including, without limitation legal fees), arising out of a third party claim regarding or in connection with Your participation in a Survey or use of a Survey Site or Submissions made to Us or a designated third party, or a breach of these Terms, to the extent that such damages, expenses, liabilities and losses were caused by You.
Rights to Change and Control Website: The Content of a Survey Site may be subject to change, restriction or termination without any notice to You.Severability and AssignmentIf, for any reason whatsoever, any term or provision of these Terms is deemed by a court to be void, voidable or otherwise unenforceable, such term or provision shall be deemed to be severable from the remainder of these Terms , and the remainder of these Terms shall be construed and interpreted without reference to the unenforceable term.
You may not assign these Terms without Our prior written consent, which may be withheld in Our sole discretion. You agree that We may assign these Terms at any time without notice to you.a paragraph.
1. What information do we collect?
We collect the information you provide by email and in completing our recruitment questionnaire when you join our panel. We also collect information when you complete any of the surveys.
2. How will we use the information you provide?
We will use the information you provide to:
•Send you invitations to participate in surveys that are relevant to you based on the information you provided in response to our recruitment questionnaire(s).
•Append personal information about you to your responses to any surveys you participate in, such as geographical location or age in order to produce anonymous, rigorous research results.
•With your explicit consent when asked in a survey, to pass your individual survey responses together with your personal information to the client who commissioned the survey. The client will use this information only for research purposes as explained in the survey. The client may also use this information to contact you in order to invite your participation in further research they conduct, but only where you have been informed of this and have explicitly consented to your information being used by the client for this purpose.
•With your explicit consent, to pass on your details to our charity partners for the purposes of sending you fundraising communications.
•To create anonymous, statistical profiles of panel membership based on the information provided by panel members.
•We may also send your information to our sub-contractors who may carry out some of the work we do on our behalf, and under our control.
We will NEVER use your information for any purpose other than research. We will NOT try to sell you anything, nor use your information for marketing purposes. Nor will we ever pass your information to third parties for marketing purposes.
For any surveys aimed at children, we will always seek consent from a parent, legal guardian or other person legally responsible for the child before inviting them to join a panel or take part in the research.
Our panel website and online surveys collect information through the use of 'cookies'. These are small files stored on your computer. Some on-line surveys collect information through the use of 'cookies'. These are small files stored on your computer. These files are used as sparingly as possible and only for quality control, validation and, more importantly, to prevent us sending you reminders for any on-line survey you have already completed. It is possible for you to delete 'cookies' or to prevent their use by adjusting the browser settings on your computer.
•assist in providing support to you should you have difficulty accessing or completing a survey.
•ensure that the survey questionnaire is delivered in a form suited to the software your computer is using.
With your prior agreement, we may also install advanced cookies or similar code that can identify tags attached to certain web-sites or on-line advertisements relating to our clients and/or their products.
Alternatively, again with your prior agreement, we may scan for and read cookies or code installed by other websites that you may have visited. The information obtained in this way will be used to help us send you surveys that are relevant to you (for example, you may be asked your opinion on ads that you've actually seen), or for other research into internet usage.
5. Use of Digital fingerprinting?
We also use digital fingerprinting technology, also known as "Machine Identification" digital fingerprints, to gather certain information about your computer hardware and software, for example, your IP address, the display settings of your monitor, the type of browser you are using, the type of operating system you are using, etc. This information is sent to our trusted third-party partner who converts it into a unique serial number – the digital "fingerprint" – and determines if it matches previous fingerprints. The data collected in this process and the digital fingerprint created is not tied to any of your personal information, is stored on secured servers, and is only used for quality control purposes and to help prevent panellists from completing the same survey many times, and for no other purpose.
6. How long will we keep the information you provide?
We will keep the information you provided when you joined our panel, together with any information you provided in response to a recruitment questionnaire for as long as you remain a member of the panel. You can leave the panel at any time you wish. We may also remove you from our panel if you are not taking part in any surveys, are no longer eligible to be a member of any other reason, or the panel is closed. Before removing anyone from our panel, we will contact them to let them know and provide details of how to remain a panel member where appropriate.
When you leave the panel, are removed, or the panel is closed, we will delete all your contact details, together with any other information that could be used to identify you, leaving only anonymous responses to surveys that you participated in.
7. How can you get access to your information and/or correct it?
You have the right to request a copy of all the information we hold about you. If you would like a copy of some or all of your personal information please contact our Panel Support Team at . Please quote your panel membership number (if known) in your email or letter.
8. How do you ensure my personal information is secure?
We take very seriously our responsibilities to keep your personal information secure. As such we take every reasonable precaution to ensure your information is protected from loss, theft or misuse. These precautions include appropriate physical security of our offices, controlled access to computer systems, and use of secure, encrypted internet connections when collecting personal information.
As part of our commitment to the security of your information, our panel management partner Cint has regular internal and external audits of its information security, and is certified to the International Standard for Information Security, ISO 27001. (Cint provides the software and infrastructure upon which the Vivi panel operates.)
9. How to contact us
For more information about our panels, panel membership or information related to your membership of one of our panels, please contact our